We Service the following Local Government Areas of:
Central Highlands: Moorabool, Golden Plains, Ballarat, Hepburn, Pyrenees, and Ararat
Wimmera: Buloke, Hindmarsh, Horsham, Grampians, West Wimmera, Yarriambiack
West Melbourne: Melton, Brimbank, Maribyrnong, Moonee Valley, Hobsons Bay, Wyndham


If you are in an emergency situation call 000 immediately and stay on the line. If you are experiencing a crisis situation then click on the web link below to locate the crisis supports contact number relevant for you to call and stay on the line.
Telephone and online services (health.vic.gov.au)
Translating and Interpreting Services (TIS) – 131-450, 1800 131 450 (24hrs), or email: tis.prebook@homeaffairs.gov.au
If you have communication access needs, you can use – TTY: 1800 555 677 or Speak and Listen: 1800 555 727
If you are deaf, or have a hearing or speech impairment: National Relay Service website About the National Relay Service (NRS) | Access Hub or phone 1800 555 727 then quote 02 6271 1000
National Auslan Interpreter Booking and Payment Service – 1800 246 945, SMS: 0427 671 261, or email bookings@nabs.org.au
Disclaimer: The cost associated with usage of National Relay Service, TIS, and Auslan services will not be paid by Outcomes-Won. NDIS funded participants should call 1800 800 110 to check if they qualify for the NDIS to pay for usage of these services. Usage of these services via non-funded NDIS participants may incur a direct cost via billings applied. Please verify this firstly when requesting the usage of the above services.
For a list and contact details of Disability Advocacy Services, please either call VALID on (03) 9416 4003, click on the below web-link, or call the NDIS Hot-line on 1800 655 570
Email Address
contactus@outcomes-won.com.au
Phone
0491 760 663
PO Box 79, Ararat 3377
Business Hours
(Monday-Friday) 9:30AM-5:30PM
(After Hours and Weekends by private appointment)

Free First Consultation!
Did you know that we offer your first consultation with us for free? That’s right, we offer your first half hour with us for free, as a way of getting to know you and allowing you to get to know us and what we can offer you. We can do this over your preferred video conferencing system, or we can give you a phone call – it’s totally up to you. So leave your details down below and allow us to have a chat and figure out if we are the right fit for your service needs!

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We acknowledge and thank the NDIA for their permission given for the usage of logos displayed. We acknowledge the Traditional Custodians of the lands for which we service, and pay our respects to their Elders past, present, and emerging. We extend that respect to Aboriginal and Torres Strait Islander peoples. We acknowledge and thank artists Mr Harold Thomas, the late Mr Bernard Namok, and Mr Gilbert Baker for the promotion of inclusion and diversity in usage of the three flag symbols.